Important Information For Our Customers

Important Information For Our Customers

Dear Foam Shop customers,

You may have heard media coverage of a recently settled class-action lawsuit involving 12 manufacturers of flexible polyurethane foam being involved in price fixing. These manufacturers have agreed to a settlement that will compensate consumers who have been overcharged for their purchases of products containing flexible polyurethane foam – including sofas, mattresses and carpet underlay – between 1999 and 2012.

Media outlets that have featured stories include:

What does this mean to me?

As a valued Foam Shop customer, we want to notify you about the opportunity you have to receive compensation of $20 Cdn or more from this settlement against the manufacturers.  If you purchased flexible polyurethane foam from us – or any other retailer of North American poly foam – during the 1999-2012 period, the foam you purchased was likely manufactured from one of the participants of this settlement.

How is The Foam Shop affected by this lawsuit?

Like you, our customers, The Foam Shop has also been negatively affected by this price-fixing activity. Similar to you, we’ll be taking action by submitting a claim to the Foam for Cash campaign, hoping to receive compensation for overpaying for the poly foam products we’ve purchased from these North American manufacturers and resold during this 14-year period. As a long-time family business, we believe in and practice ethical business practices and appreciate the opportunity to receive compensation for these illegal activities.

What is “flexible polyurethane foam”?

Flexible polyurethane foam is one of the most common types of foam produced and used in Canada. It’s a safe, versatile type of padding used for everything from mattresses and sofas to love seats and carpet underlay.

Next steps to receiving compensation

If you’ve purchased this type of foam in any form during the timeframe in question, The Foam Shop encourages you to go to the www.foamforcash.com website to find out more of the details of the process and apply for compensation directly. This site is part of the Foam for Cash campaign launched by four law firms leading these class actions, along with a Canadian consumer advocacy group.

IMPORTANT: You must submit your claim by the Feb. 6, 2018 deadline in order to be reimbursed.

Can The Foam Shop help me with my claim?

In order to apply for compensation, consumers will be required to submit a proof of purchase or a photograph of the tag of each foam product for which they’re making a claim. If you’ve purchased flexible polyurethane foam or a product made from this type of foam from The Foam Shop since 2007, we may have a copy of your receipt on file. As a company, we began computerized order entry for our customers in 2007 so can typically provide you with a receipt for any purchases made since then. For purchases made from 1999 – 2007, we’re likely unable to provide you with a receipt for your purchase. We apologize for any potential inconvenience but encourage you to go to the www.foamforcash.com website for more information on how you may be able to make a claim without having a purchase receipt.

 

Continuing our long history of trust and customer service

We’d like to take this opportunity to thank you for being a Foam Shop customer over the years and will do what we can to help you receive compensation as part of this settlement.

 

The Foam Shop Management Team and staff

2017-12-22T15:04:44+00:00
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